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Connect your review channels
Tenlo watches your connected Google Business Profile and Facebook reviews so you do not have to keep checking them.
For busy local contractors
The Google review that matters most is often the one nobody answers.
Tenlo watches for new reviews, drafts replies in your voice, and flags lower-rated or sensitive feedback for your approval. Respond promptly when it matters, without putting every reply on your to-do list.
No commitmentNothing posted without your approvalBuilt around your real reviews
The real problem
Good work earns reviews. Busy weeks make the difficult ones easy to leave behind.
The easy five-star thank-you is rarely the problem. It is the difficult review that sits unanswered while the owner is out doing the work customers hired them for.
When a homeowner compares a few local companies, that exchange is part of the decision. A current, specific response shows that there are real people behind the work. A rushed reply does not sound like you, and a sensitive review should not be handled on autopilot.
Tenlo gives you a simple way to stay consistent without turning review management into another job on your list.
What the data shows
Most businesses reply to the easy reviews and miss the hard ones.
A 2026 UENI analysis of 229,882 small-business Google reviews found that 9.8% of one-star reviews received a public reply, compared with 29.3% of five-star reviews. When businesses did reply to a one-star review, the average wait was 19.5 days.
The study describes one platform's connected businesses, not every business everywhere. But the gap is clear: difficult reviews are often the ones that need a practical response process first.
Tenlo is built for that gap. It helps you spot the reviews that need attention, prepare a calm and specific response, and keep the final judgment with the business owner.
How it works
A review-reply workflow that keeps you in control.
One simple job: help your review page stay current, specific, and owner-like when the workweek gets busy.
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Get a reply that sounds like you
Each draft uses the details in the review and the voice you want customers to hear, not a generic template.
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Decide what gets posted
Approve or edit replies before they post. Lower-rated and sensitive feedback is flagged for your attention first.
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Not every review should get the same response.
Legal, accusatory, lower-rated, or otherwise sensitive feedback is routed for your review. You decide how to respond; Tenlo does not treat it like routine praise.
Start with proof
See what your replies could sound like before you decide.
Share your business details and we will prepare three tailored drafts from recent public reviews. They are examples only. Nothing is posted or changed on your profiles.
Detailed positive review
We really appreciate the detailed feedback. Every home and project has its own considerations, so we are glad we could walk you through the right approach and that the work went smoothly. Thank you for trusting our team around your property.
Fast-response review
We are glad we could respond quickly and get the damage taken care of for you. Clear communication and dependable work matter a great deal to our team. We truly appreciate the recommendation.
Repeat-customer review
It means a great deal that you chose us again for the rest of your project. We are glad the process, workmanship, and customer service lived up to your first experience. Thank you for your continued trust.
Who it is for
Built for service businesses where trust is part of the sale.
Tenlo is starting with owner-led local businesses whose next customer often checks Google before deciding whom to call.
- Roofing, restoration, electrical, windows and doors, renovation, garage-door, and selected plumbing businesses
- Teams with strong feedback but inconsistent, generic, or delayed replies
- Owners who want a current review page without personally writing every response
Straightforward pricing
Simple pricing for a review page that stays current.
Once the sample replies show you what the workflow can sound like, start a trial when you are ready. No setup fee and no long-term contract.
$99 CAD / month
14-day free trial
Start free trial- Google and Facebook review monitoring
- Drafts in your brand voice
- Approval workflow and sensitive-review alerts
Questions, answered
Before you hand off a review reply.
Does Tenlo post without me?
You set the workflow. You can approve and edit replies before they post, and feedback that needs care is always routed to you first.
Does it work with Google?
Yes. Tenlo is designed to help keep your Google review replies current. It can also watch connected Facebook reviews.
What happens when we get a bad review?
Lower-rated or sensitive feedback is flagged for your attention. You decide how to handle the response; it is not treated like a routine reply.
Will the replies sound generic?
They should not. Each draft uses the review details and the voice you want to use. You can edit any draft before it is posted.
Can I cancel?
Yes. There is no setup fee, and you can cancel after the 14-day trial if Tenlo is not a fit.
No sales pitch required
Start with three replies for your own business.
See how recent customer feedback could sound with a little more consistency and none of the daily writing.
We will prepare three tailored drafts. You decide what happens next.