A 24/7 chat widget trained on your own knowledge base — FAQs, policies, product info. Answers the questions your team answers ten times a day, and routes the real ones to a human with the full transcript attached.
If 80% of your support tickets are "where's my order", "how do I cancel", or "what's your return policy", you don't have a support problem — you have a knowledge-base problem. AI Support Chatbot turns your docs into instant answers.
Generic chatbots hallucinate because they don't know your business. AI Support Chatbot only answers from your knowledge base — no made-up shipping policies, no guessing at your refund window, no inventing features you don't have.
<script> line. Works on Shopify, WordPress, Webflow, custom sites. Handoff email lands in your existing inbox or helpdesk. This complements your stack — it doesn't replace it.<script> line from your dashboard. Ten-minute install on WordPress, Webflow, Shopify, or any custom site. Matches your brand colors.Running multiple products? The Growth Bundle includes AI Support Chatbot and saves $247/mo.
It's tuned to say "I don't know — let me connect you with the team" rather than guess. The customer's question and the conversation transcript are pushed to your support inbox. Your team picks up where the bot left off, with full context.
Answers are grounded in your knowledge base via retrieval — the AI doesn't just "guess from general knowledge." If a question isn't covered in your docs, it escalates rather than invents an answer. You can also set a confidence threshold to tighten this further.
Minutes. Upload a CSV with your FAQs (template provided), paste in articles, or connect your existing help center. Ingestion and indexing happen within a few minutes of upload. Adding or editing articles later is instant.
Yes. Configure trigger phrases ("talk to a person", "speak with support") or specific page paths that bypass the AI and route directly to your inbox. The widget never traps anyone in an AI loop.
Those are AI layers on top of full helpdesk platforms — you're paying for the helpdesk plus the AI. AI Support Chatbot is a standalone widget at SMB pricing. You keep your existing inbox (Gmail, Outlook, whatever you use today) and add AI deflection on top. No platform migration required.
Yes. Escalations arrive in whatever inbox you configure — your shared support email, a Zendesk/Freshdesk/Help Scout address, a Slack channel via email-to-Slack, anything that accepts email. The widget sits on your site; your helpdesk keeps doing its job.
A credit card is requested when you sign up for the trial, but you won't be charged during the 7-day trial. Once the trial ends, your card is billed and the widget keeps running without interruption. Cancel any time before the trial ends and you won't be charged at all.
Seven days, no contracts, no charges until the trial ends. Upload your docs, paste the widget, and see how much of your ticket queue the AI can take off your plate.